Disciplinary and Grievance



Product Information

Course Objectives

This course will help you understand the typical process followed within the workplace when it comes to disciplinary and grievance. It will also provide you with some good practice that you, as a manager, can adopt in order to mitigate the need to invoke either of these procedures.

Learning Objectives

  • Summarise the Life-Saving Rules, and why we have them
  • Define disciplinary & grievance procedures and why these are essential for businesses
  • State the general employment legislation relating to matters of disciplinary and grievance
  • Identify reasons when disciplinary action may be required
  • List the typical steps to conducting a disciplinary & the potential outcomes
  • Define the role of a manager in leading a disciplinary investigation
  • Identify reasons why a grievance may occur in the workplace
  • Explain how to handle a grievance and lead it through to a conclusion
  • Describe the appeal process for disciplinary and grievance
  • Explain the good practices that you can adopt to prevent disciplinary & grievance in the workplace

Additional Information

  • Duration: 30 minutes (approx.)
  • Language: English
  • Knowledge Check: 17 Questions Final Assessment

System Requirements

  • Operating System: Windows (7,8,10) and Apple Mac
  • Browsers: Edge, Internet Explorer, Google Chrome, Firefox and Safari
  • Additional Hardware: Please ensure that you have headphones or speakers


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